Repeat Prescriptions

Please note it is patient responsibility to order their repeat medication a week before their repeat medication finishes bearing in mind we need 48 working hours to process the request. We do not take request for repeat prescription over the phone.

How to request a repeat prescription
You can request your repeat prescription in the following ways:

Use the NHS App (recommended)
The quickest and easiest way to order repeat prescriptions is via the NHS App.
How to order a repeat prescription using the NHS App:
https://www.nhs.uk/nhs-app/help/prescriptions-in-the-nhs-app/

Email the practice
You can request a repeat prescription by emailing the practice:
nelondonicb.highamhill@nhs.net

Request via your pharmacy (for digitally excluded patients)
If you are unable to use online services, your local pharmacy can request your repeat prescription on your behalf.
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Processing time
Repeat prescriptions are processed within 48 working hours.
If you choose a nominated pharmacy, your prescription will be sent directly to them for collection.
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Medication reviews
Patients on regular medication may occasionally be asked to see a GP or practice nurse so their treatment can be reviewed.
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Please note
You may not be given a prescription at every appointment, as not all conditions require medication.

Medication Reviews:

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription charges

  • Single charge: £9.65
  • 3-month PPC: £31.25
  • 12-month PPC: £111.60
  • HRT PPC: £19.30

• Wigs and fabric supports

  • Surgical bra: £31.70
  • Abdominal or spinal support: £47.80
  • Stock modacrylic wig: £78.15
  • Partial human hair wig: £207.00
  • Full bespoke human hair wig: £302.70

Published 9 March 2023

For more detail, please click here. 

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC. 

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.

"Reducing Printed Prescriptions at Our Surgery

As part of our commitment to improving efficiency and reducing waste, we are aiming to limit the number of printed prescriptions, including those sent electronically through the Electronic Prescription Service (EPS).

Electronic prescriptions are securely sent straight to your nominated pharmacy, meaning there’s no need for a printed version in most cases. This helps us save time, reduce paper use, improve safety, improve traceability and support a more environmentally friendly NHS.

If you haven’t yet nominated a pharmacy or need help with EPS, our team will be happy to assist you."